Terms and Conditions

Last updated: August, 2025

Welcome to Moreto Wellness. By accessing or using our website (moretowellnessspa.com) and any related services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or booking any service.

1. General Information

Moreto Wellness is a wellness and aesthetics brand based in Richmond, VA, offering therapeutic massage, skincare treatments, and holistic services. All content provided on our website is for informational purposes only and may be updated at any time without prior notice.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site. You must not engage in any activity that could damage, disable, overburden, or impair our website.

3. Intellectual Property

All content on this site, including text, images, graphics, logos, and design, is the property of Moreto Wellness or its content providers and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, or modify any content without prior written consent from Moreto Wellness.

4. Service Information and Availability

Descriptions of services, pricing, and availability are subject to change without notice. While we make every effort to ensure accuracy, we do not warrant that the service descriptions or other content are free from errors.

5. Bookings, Cancellations, and No-Show Policy

• Appointments can be booked through our website, by phone, or in person.

• We require at least 24 hours’ notice for cancellations or rescheduling.

• Failure to provide adequate notice or not showing up for an appointment may result in a cancellation fee.

• Late arrivals may shorten the length of your session.

6. Health and Safety

It is your responsibility to inform our staff of any medical conditions, allergies, or injuries before your session. Our services are not a substitute for professional medical treatment. If you are unsure whether a service is appropriate for you, please consult with a healthcare provider before booking.

7. Limitation of Liability

To the maximum extent permitted by law, Moreto Wellness shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

8. Third-Party Links

Our website may contain links to third-party websites. Moreto Wellness is not responsible for the content, accuracy, or practices of these third-party sites.

9. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, USA, without regard to its conflict of law provisions.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Moreto Wellness
Richmond, VA, USA
Phone: (804) 495-1730
Email: contact@moretowellnesspa.com